Rating the Health Star Ratings May 06, 2016

Rating the Health Star Ratings

Much has been said recently about the government’s health star ratings on packaged foods in Australian supermarkets. These have been in place for a while now and we wanted to know what Australians think of them. So we asked the Caféstudy panel for their views.

Many of our respondents thought that easy to understand food labelling was important and should be mandatory. Healthy eating is clearly an issue that is important to many on our panel.

"It gives the consumer the choice at least to be more aware of what they are buying and consuming."

"I think the food star system is an excellent start to letting us know what exactly we are eating."

"After all the consumer is paying for the product, more ratings and labels, please."

While the principle of health star ratings is supported by many, there is  plenty of skepticism about how it works in practice.

For some, the star ratings do not measure the healthiness of foods satisfactorily. They question whether foods classified as healthy really are, and whether the ratings are a true indication of what is healthy and what is not.

"I don't always agree with the government's take on what constitutes healthy food."

"I have some pretty strong ideas about what I want to eat, and I'm not sure my standards match those of the health star rating agency."

"Some high (very high) levels of sugar are found in foods marked healthy!"

For many the more serious concern is whether food companies can be trusted to label their food accurately. Many believe that large corporations will undermine the ratings system through misleading labelling.

"Honesty still does not exist so we still cannot believe what these labels display."

"I don't trust food companies to be honest with their ratings any more than I trust a taxi driver."

"The ratings scheme should be set and monitored by a body like the Heart Foundation and not the food companies themselves as they cannot be trusted."

Interestingly we found that consumers show a lot of interest not only in the ingredients and nutritional composition of their food, but also in the place of origin. People are clearly becoming more aware of what they buy, what they eat, and where it comes from. With more and more information about food available online, food companies will need to ensure they are completely honest about their products. There are also some exciting opportunities for Australian companies dedicated to providing healthy food that is grown and manufactured locally.


Our latest thinking

June 25th, 2024
Winning with Sponsorships

Sporting sponsorship is big business. Hundreds of millions of dollars are spent each year in Australia alone on sponsorship of professional sporting clubs. But what impact does it have, and what should clubs, and brands, look for when thinking about sponsorship?Edentify's Sporting Pulse talked to...

Read more
May 20th, 2024
NRL's Battle for Members

The Australian football market is one of the most cluttered in the world, with 4 codes – the big guns (NRL/rugby league, AFL) and the challengers (soccer/football, rugby union) all competing for fans.Even beyond this battle for fans is the challenge of building club membership. It's a...

Read more
April 11th, 2024
AI or Authentic Insights

As a market researcher, one of my roles has been to train colleagues and clients in how to generate deep, useful insights. Anyone who has worked in research knows that getting beyond the data and identifying meaning is a critical skill and what sets insight apart from simple information. It...

Read more
September 13th, 2022
Why brand goodness is important

In a trend that has emerged over the past few years, more and more brands are jostling to position themselves not just as products and services, but as responsible citizens. At the same time, consumers have become more focused on the impact that the brands they purchase have on the world, whether...

Read more