What was the last ad that made you do something and why?
Published July 13th, 2015
According to our panel, a call to action in conjunction with a match to a current wish list seems to be the winning formula when it comes to prompting action as a result of seeing an ad. The ad needs to hit the right note at the right time. As one panelist says “the only time something hooks me in is if it is something I am already thinking of getting. It helps me to make a decision.”
Consumers zone out to irrelevant ads, however if they hear or see something that is already on their radar, it will catch their attention. There were many examples given to us by our panel which demonstrate this. Here are just some of them:
“Saw a storm stunner ad on TV for Hungry Jacks for $5.50I was hungry and it seemed like a good deal so I got one.”
“Saw an ad for a vacuum cleaner at a good price, reminded me that I needed one so I went ahead and made the purchase.”
“My wife and I were sitting on the couch talking about the lack of decent shows to watch on free to air TV and the Fetch ad came on so we decided to give it a go.”
This need to hit consumers with what they are looking for, combined with the ever increasing need to stand out from the background noise, illustrates the importance of targeting. The importance of researching thoroughly exactly who will be the most likely to listen to your message, and speaking to them as directly as possible.
And what is the call to action which resonates the most? Not surprisingly, it’s the discounts! Money off things. Consumers will look at catalogues specifically to find discounts and specials advertised. However the common theme is still present here – they will often only look at catalogues to see if what they normally buy is on sale, rather than buying something just because it is on sale.
On a side note, the ads with the most spontaneous mentions in our study were all automotive brands. Specifically, Jeep, Mazda and Holden Cruze all received multiple mentions.
If you’d like to know more please contact us at: questions@edentify.com.au
Our latest thinking
Voice of the Customer gives customers a voice. But what questions should we ask them?
There is one topic that is guaranteed to come up in every discussion I have had with a client looking to measure their customer satisfaction: what question should we ask?My answer is usually (like so often in market research): well, it depends.For many years, the common wisdom suggested that Net...
Read moreSample Quality Counts
Good quality sample – making sure you are talking to the right people – is a fundamental of good research. It's the first step in ensuring good quality research and without it, our data is meaningless, or worse, misleading.This is not just an issue when using a research panel –...
Read moreWinning with Sponsorships
Sporting sponsorship is big business. Hundreds of millions of dollars are spent each year in Australia alone on sponsorship of professional sporting clubs. But what impact does it have, and what should clubs, and brands, look for when thinking about sponsorship?Edentify's Sporting Pulse talked to...
Read moreNRL's Battle for Members
The Australian football market is one of the most cluttered in the world, with 4 codes – the big guns (NRL/rugby league, AFL) and the challengers (soccer/football, rugby union) all competing for fans.Even beyond this battle for fans is the challenge of building club membership. It's a...
Read more